Refunds & Cancallation

At Zafriq, we aim to provide a smooth shopping experience. Please read our refund and cancellation policy carefully before placing an order.

1. Order Cancellation

• You can cancel your order within 24 hours of placing it.
• Once the order is processed or shipped, it cannot be canceled.
• To request a cancellation, contact our customer support at 📧 [Your Email] or 📞 [Your Contact Number].

2. Refund Policy

We offer refunds in the following cases:
✔ You received a damaged, defective, or incorrect product.
✔ Your order was canceled before shipment.
✔ The product is out of stock, and we cannot fulfill your order.

Refund Process

• Once we receive and inspect the returned product, we will process your refund.
• Refunds will be issued via [Your Payment Method] within [X days].
• Shipping fees (if applicable) are non-refundable.

3. Non-Refundable Cases

We do not offer refunds if:
❌ You change your mind after receiving the product.
❌ The product has been used, opened, or damaged by the customer.
❌ The request is made after [X days] of receiving the order.

4. Late or Missing Refunds

If you haven’t received your refund within the mentioned time, please:
1️⃣ Check your bank account.
2️⃣ Contact your bank or payment provider, as processing times may vary.
3️⃣ If you still have issues, contact us at 📧 Zafriq5623@gmail.com.